Privacy Policy

Information we collect

• Account data: username, email, hashed password, name.
• Profile and usage: practice activity, submissions, progress stats.
• Technical data: IP address, browser, device info (for security and diagnostics).
• Cookies and similar technologies as described in the Cookie Policy.

How we use your information

• Provide and maintain the service (authentication, content delivery).
• Personalize experience (preferences like theme, saved settings).
• Improve the platform (aggregated analytics if you consent).
• Security and fraud prevention.
• Communications related to your account or important updates.

Legal bases

We process data based on: performance of a contract (providing the service), your consent (analytics/non‑essential cookies), and legitimate interests (security, service improvement) where applicable.

Data retention

We retain personal data for as long as necessary to provide the service and meet legal obligations. You may request deletion of your account data.

Payments

We do not process or store your card details on IELTS Insight servers. When you donate, you are redirected to secure payment pages operated by third‑party providers (e.g., Payme and CLICK) who process your payment in accordance with their own policies. We receive confirmation of payment status but not your full card information.

Your rights

• Access, rectify, or delete your data.
• Object to or restrict processing in certain circumstances.
• Withdraw consent for analytics/non‑essential cookies at any time.

Contact

If you have questions about this policy or your data, please contact us.